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Getting started with Notchnco is simple. We provide full onboarding and support to help you launch quickly.

• Step 1: Contact us or book a demo with our team.
• Step 2: We’ll guide you through Meta account setup, WhatsApp Business API registration, and number verification.
• Step 3: Our team will customize the chat platform, integrations, and campaign tools to fit your business needs.
• Step 4: Start engaging customers across WhatsApp, Messenger, and Instagram with full reporting and analytics.

Notchnco offers tailored AI-powered and conversational commerce solutions across a variety of industries, each with unique needs.

• Telecom: tools to streamline customer service, predict network demand, and optimize operations.
• Retail & E-commerce: Enhance customer journeys, increase conversions, and automate supply chains.
• Food & Beverage: Inventory management and customer engagement solutions to boost experience and efficiency.
• Airlines & Travel: driven booking systems, chatbots, and real-time data to elevate the customer journey.
• Technology & Software: Custom software and solutions designed to give tech companies a competitive edge.

Notchnco helps your business connect, engage, and grow by providing enterprise-grade messaging and technology solutions that fit your goals.

• Boost customer engagement: Reach customers instantly on WhatsApp, Messenger, and Instagram with automated chat, live agents, and personalized journeys.
• Run marketing campaigns: Launch targeted or bulk campaigns, track results in real time, and maximize ROI through data-driven insights.
• Unify communications: Manage all customer conversations from a single dashboard with reporting, analytics, and agent collaboration tools.
• Build digital products: From mobile apps to websites, we design and develop solutions tailored to your industry needs.
• Scale with confidence: Our infrastructure supports enterprise messaging volumes, ensuring security, reliability, and compliance with Meta standards.

We design for security first. Your data is protected through layered controls across our platform, infrastructure, and operations.

• Encryption everywhere: TLS/HTTPS for data in transit and database/storage encryption at rest. Secrets (API keys, tokens) are stored in secure vaults.
• Access control & auditing: Role-based access control (RBAC), least-privilege service accounts, MFA for admins, and detailed audit logs of sensitive actions.
• Isolation & hardening: Network segmentation, WAF/firewall protections, IP allow-listing for admin surfaces, and regular dependency patching.
• Data governance: GDPR-aligned data handling, customer data separation by tenant, configurable retention, and the ability to export or delete data upon request.
• Backups & continuity: Automated daily backups with point-in-time restore and disaster-recovery procedures tested on a regular cadence.
• Messaging security: Verified webhooks, signature/HMAC validation, scoped tokens, and compliance with Meta policies for WhatsApp, Messenger, and Instagram integrations.
• Secure development: Code reviews, CI/CD checks, static analysis, and security testing before releases.
• Incident response: Monitored 24/7 with alerting, runbooks, and customer notification workflows for security events.

Yes—Notchnco integrates seamlessly with other tools through secure APIs and webhooks, making it easy to connect with your existing systems.

• REST APIs: Endpoints for managing contacts, conversations, campaigns, templates, and reports using JSON over HTTPS.
• Webhooks: Real-time event delivery for messages (sent, delivered, read), replies, button clicks, and campaign updates.
• Identity & Access: API keys, OAuth 2.0, and SSO (SAML / OpenID Connect) for secure authentication and role-based control.
• Data sync: Import/export options with CSV/JSON and BI-friendly datasets for analytics dashboards.
• Popular integrations: CRMs, help desks, marketing automation platforms, and custom back ends via your middleware.
• Meta ecosystem: Built-in support for WhatsApp, Messenger, and Instagram in line with Meta’s compliance policies.

No—Notchnco is designed to be user-friendly, so you don’t need technical skills to get started. Our platform provides guided setup and simple dashboards that let you launch campaigns and manage chats easily.

• Quick onboarding: Step-by-step setup with our team’s support—no coding required.
• Intuitive interface: Manage WhatsApp, Messenger, and Instagram conversations from a single dashboard.
• Templates: Pre-approved WhatsApp and Messenger templates for faster campaign creation.
• Support & training: Access to our documentation, webinars, and help desk for continuous guidance.

Yes—Notchnco provides full support during implementation to ensure a smooth and successful setup.

• Dedicated onboarding team: A designated account manager or implementation specialist guides you through each step, from initial setup to go-live.
• Meta API setup assistance: We assist with WhatsApp Business API registration, Meta account configuration, and phone number verification.
• Customized configuration: We handle integration of messaging channels, campaign templates, webhooks, and any required custom settings tailored to your workflows.
• Training & documentation: Comprehensive training sessions, video tutorials, and step-by-step guides help your team become self-sufficient.
• Testing & validation: We support internal dry runs to test campaigns, messaging flows, and integrations before going live.
• Go-live support: Live monitoring and quick response to issues during launch to ensure everything goes smoothly.

Yes. The chatbot connects through secure APIs and webhooks, enabling integration with CRMs, ERPs, help desks, and other business tools.

• CRM integration: Sync customer profiles, leads, and tickets.
• ERP & back-end: Update orders, payments, and inventory in real time.
• BI & analytics: Export interaction data into dashboards and reporting tools.

Absolutely. Our chatbot is fully customizable to match your workflows and branding.

• Custom scripts: Define conversation flows and responses.
• Branding: Tailor tone of voice, buttons, and visuals to your identity.
• Industry-specific: Adaptable templates for retail, banking, healthcare, travel, and more.

Yes. The chatbot operates round the clock to ensure your customers always get a response.

• 24/7 automation: Handle inquiries instantly, even outside office hours.
• Fallback routing: Option to route urgent queries to live agents on-call.

Security is built into the chatbot platform, following the same principles as our core infrastructure.

• Encrypted communication: TLS/HTTPS for all traffic.
• Access control: Role-based permissions for your teams.
• Compliance: Aligned with Meta’s policies and GDPR standards.

If the chatbot cannot answer, it can escalate or provide alternative paths to maintain customer satisfaction.

• Fallback responses: Predefined messages for unknown questions.
• Agent handover: Automatic transfer to a human agent with full chat history.
• Continuous learning: Logs unknown queries so you can improve future coverage.

No technical expertise is required—the system is built to be user-friendly.

• No-code builder: Drag-and-drop interface for flows and forms.
• Prebuilt templates: Ready-to-use for common industries and use cases.
• Support: Training, documentation, and onboarding assistance included.

As an official Meta Business Partner, Notchnco combines enterprise-grade scalability with unified messaging and reporting.

• Unified inbox: Manage WhatsApp, Messenger, and Instagram from one dashboard.
• Enterprise scale: Built to handle large message volumes and complex workflows.
• Advanced reporting: Measure campaign and customer engagement in detail.
• Customization: Adapt flows, bots, and campaigns to your business needs.

A Meta Business Partner is a company officially vetted by Meta for its expertise in delivering solutions across Meta platforms.
Notchnco is listed as an

official Meta Business Partner
.

• Verified by Meta: Certified for technical expertise and compliance.
• Trusted: Recognized globally as a reliable provider.
• Exclusive access: Early access to Meta tools and support.

Yes—Notchnco supports bulk and broadcast messaging using Meta-approved WhatsApp Business templates.

• Broadcast campaigns: Reach large audiences with a single click.
• Segmentation: Target customers based on attributes like tags or purchase history.
• Compliance: Messages are sent via WhatsApp Business API under Meta’s guidelines.

Templates allow you to send structured, pre-approved messages at scale.

• Personalization: Add dynamic variables such as name, order ID, or appointment details.
• Use cases: Send notifications, reminders, promotions, and updates.
• Compliance: Templates are pre-approved by Meta to ensure quality and reduce spam.

Yes—our platform supports multiple agents working from a single WhatsApp Business number.

• Shared inbox: All conversations accessible in one place.
• Collaboration: Assign or transfer chats between teammates.
• Audit trail: Keep track of all customer interactions with full visibility.

Notchnco enhances WhatsApp Business by adding enterprise tools and analytics.

• Trusted channel: Communicate on the world’s most used messaging app.
• Verified profiles: Build credibility with official business accounts.
• Efficiency: Automate common tasks while allowing human intervention when needed.
• Insights: Gain deep visibility into customer engagement and performance.

Yes—Notchnco enables you to design campaigns tailored for lead generation and nurturing.

• Lead capture: Collect leads directly through WhatsApp forms and conversations.
• Automated follow-ups: Create drip sequences to convert leads into customers.
• Conversion tracking: Measure campaign success from lead to closed deal.

The cost depends on message volume, campaign size, and service level.

• Meta conversation fees: Per-conversation charges as defined by Meta.
• Platform subscription: Monthly or annual fees for using Notchnco’s tools.
• Customization: Optional costs for integrations, bots, or enterprise add-ons.

Notchnco is specialized for Meta’s messaging ecosystem and provides deeper capabilities than generic platforms.

• Meta-first design: Built specifically for WhatsApp, Messenger, and Instagram.
• Scalable infrastructure: Handles millions of conversations securely.
• Advanced analytics: Real-time campaign and conversation insights.
• Unified channels: Manage all messaging apps in one place.

You can access setup guides, onboarding assistance, and official Meta resources directly through Notchnco.

• Get support: Contact us to book a demo or request setup help.
• Documentation: Step-by-step guides for account registration, number verification, and template approval.
• Meta resources: References to WhatsApp Business API setup from Meta’s official documentation.

Notchnco stands out by offering enterprise-grade scalability, unified messaging, and deep reporting as an official Meta Business Partner.

• Unified platform: Manage WhatsApp, Messenger, and Instagram in one inbox.
• Enterprise scale: Designed for high volumes and complex workflows.
• Advanced reporting: Measure campaign performance and customer engagement end-to-end.
• Customization: Tailor flows, bots, and campaigns to your business needs.

A Meta Business Partner is a company vetted and recognized by Meta for expertise in their platforms.
Notchnco is listed as an official partner in the

Meta Business Partner Directory

• Verified by Meta: Ensures quality, compliance, and technical excellence.
• Trusted: Customers know they’re working with an accredited provider.
• Access: Partners get early access to Meta tools, templates, and support.

Yes—Notchnco allows you to send bulk and broadcast messages using Meta-approved WhatsApp Business templates.

• Broadcast campaigns: Send updates and offers to thousands of opted-in contacts.
• Segmentation: Target based on tags, location, or purchase history.
• Compliance: Messages are delivered through official WhatsApp Business API, ensuring adherence to Meta’s policies.

Templates let you send structured, pre-approved WhatsApp messages at scale.

• Personalization: Add dynamic fields (name, order ID, appointment time).
• Use cases: Notifications, reminders, promotions, customer updates.
• Compliance: Templates are approved by Meta before use to prevent spam.

Yes—our platform supports multiple agents managing conversations from the same WhatsApp Business number.

• Team inbox: Shared inbox with role-based permissions.
• Collaboration: Assign, transfer, and comment on chats internally.
• Transparency: Conversation history is tracked and auditable.

Businesses get both the reach of WhatsApp and the enterprise capabilities of Notchnco.

• Wider reach: Connect with customers on the world’s most popular messaging app.
• Customer trust: Verified business profiles increase credibility.
• Efficiency: Automate responses while maintaining human touch when needed.
• Insights: Measure and optimize campaigns with detailed reports.

Yes. You can design and run WhatsApp campaigns specifically for lead nurturing.

• Lead capture: Collect leads via WhatsApp forms and conversations.
• Campaign automation: Send tailored follow-ups and drip campaigns.
• Conversion tracking: Measure how leads progress into sales.

Pricing depends on message volume, campaign scale, and support requirements.

• Meta fees: Charged per WhatsApp conversation as per Meta’s pricing tiers.
• Platform fees: Subscription or license fees for Notchnco’s tools and dashboards.
• Customization: Optional costs for custom integrations or enterprise support.

Notchnco is built specifically for Meta messaging channels and offers more than generic engagement platforms.

• Meta expertise: Official partner with deep WhatsApp/Messenger/Instagram experience.
• Messaging first: Engineered for high-volume, real-time conversations.
• Data & insights: Comprehensive campaign and conversation analytics.
• Unified experience: Manage all channels in one place.

You can find setup guides and onboarding resources directly from our team and official documentation.

• Contact us: Book a demo or request setup support.
• Documentation: Step-by-step guides for API registration, number verification, and template approval.
• Meta resources: Direct references to WhatsApp Business API setup from Meta’s official docs.